Return and Refund Policy

Last updated: July 19, 2026

Thank you for shopping with Vibrora. We want you to have a positive shopping experience. If you are not completely satisfied with your purchase, please review our return and refund policy below.

1. Returns

You may request a return within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.

• The item must be in its original packaging, where applicable.

• You must provide proof of purchase or your order number.

• The product must not be damaged due to misuse, improper handling, or normal wear and tear.

Some products may not be eligible for return due to hygiene, safety, or other restrictions.

2. Damaged, Defective, or Incorrect Items

Please contact us within 48 hours of delivery if your item arrives damaged, defective, or different from what you ordered.

Please send:

• Your order number

• A description of the issue

• Clear photos or videos of the product and packaging

After reviewing your request, we may offer a replacement, store credit, or refund, depending on the circumstances.

3. Refunds

Once your return is approved and received, we will inspect the item and notify you about the status of your refund.

Approved refunds will be issued to the original payment method. Depending on your bank or payment provider, the refund may take additional business days to appear in your account.

4. Shipping Costs for Returns

Unless the item is defective, damaged, or incorrectly shipped, the customer may be responsible for return shipping costs.

Original shipping charges are generally non-refundable unless otherwise required by applicable law.

5. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible. Orders that have already been processed or shipped may not be eligible for cancellation.

6. Contact Us

For return or refund requests, please contact us at:

Email: contactvibrora@gmail.com
Business Name: Vibrora

We reserve the right to refuse returns that do not meet the conditions outlined in this policy.